Effective Date: 06-12-2025
Website: alanakeith.com
Business Location: Laguna Beach, California, USA
1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book appointments, contact us, or engage in services.
We respect your privacy and are committed to keeping your personal information secure and confidential.
By using this website and our services, you agree to the terms of this Privacy Policy.
2. What Information We Collect
We may collect the following types of personal information:
Information You Provide
- Name, email address, phone number
- Health history and wellness information (via questionnaires)
- Booking and appointment details
- Payment & billing information
- Client communication (email/text/Forms)
Information Collected Automatically
- IP address and device details
- Website browsing behavior via analytics tools
- Cookies stored on your browser
We do not collect any information unless voluntarily provided or necessary for service delivery.
3. How We Use Your Information
We use your personal information to:
- Schedule and manage consultations
- Provide homeopathic and wellness services
- Follow up on appointments and send reminders
- Maintain secure client records
- Improve website experience and services
- Send educational and promotional updates (optional, with consent)
We do not sell or share your information with third-party marketers.
4. Health Information & Confidentiality
Any health details shared for consultations are handled with strict confidentiality.
All health-related records are protected and only used for:
- Professional consultation and wellness support
- Follow-up care
- Legal documentation requirements (if applicable)
5. Use of Third-Party Services
We use trusted tools to deliver our services, such as:
- Calendly (appointment scheduling)
- Google Analytics (website insights)
- Email marketing platforms (optional newsletters)
- Secure form services for intake documentation
These providers may collect limited information as needed to perform their services. All operate under their own privacy policies.
6. Cookies & Tracking
Our website may use cookies to:
- Improve site performance
- Remember preferences
- Understand website activity
You may disable cookies in your browser settings at any time.
7. Data Storage & Security
We take appropriate physical and technical safeguards to protect your data from unauthorized access or misuse.
8. Your Rights
You may request at any time:
- To access the information we hold about you
- To correct or update your personal information
- To delete your records where legally allowed
- To withdraw consent from marketing communications
To exercise these rights, email us at:
📩 alanakeithhomeopath@gmail.com
9. Retention of Information
We retain personal and health information only as long as necessary to:
- Provide wellness services
- Meet legal and professional requirements
10. Children’s Privacy
Our services are intended for adults and parents/guardians seeking care for their children.
We do not knowingly collect children’s information without parental consent.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
12. Contact Us
For questions or privacy concerns, please contact: alanakeithhomeopath@gmail.com
Alana Keith Homeopathy & Wellness
Laguna Beach, California, USA
Email: alanakeithhomeopath@gmail.com